What our Customers say...

Water Damage Testimonials

I would recommend Rick at SERVPRO of East Sterling Heights/West Clinton Twp. I felt reassured by his level of professionalism.

No complaints at all, no improvement needed.

Very high level of professionalism. Great people!

Rick was awesome! He was very kind and helpful.

Very nice. We enjoyed having Rick, he did a wonderful, neat job. We would recommend him highly.

Great people!

The SERVPRO staff that worked at our house were very professional and made sure things were clean when they left for the day. They answered questions promptly and with sufficient information to meet my needs.

Rick and staff took away all of my worries about my flooded basement and put my mind at ease.

Rick was very understanding of my feelings of loss, plus, so helpful with concerns about how to proceed. He made the experience less painful.

Everyone involved was incredible!

Happy with the service.

Thank you for a job well done!

Job well done.

We couldn't have been more pleased with Rick and SERVPRO. He was honest and professional. Great work done in our home clearing out the water.

Very helpful. God bless.

No recommendations - perfect job plus! Ric was very friendly and prompt. Put us at ease!

We haven't had a claim in over 20 years. Rick showed up within an hour after our call. It has been a pleasure to have him and his crew work in our house. He made an unfortunate situation tolerable. Keep up the great service. My husband and I couldn't be happier with them.

Keep up the friendly, informative and professional approach! Very impressed with the experience and work. Thank you!

Rick made this very easy! Very pleasant and I highly recommend him.

SERVPRO (Rick) first came out in 2014 - after a flood - did an amazing job. First company I thought of in 2018 when sewer backed up. Fabulous company.

Rick and crew were very nice, helpful, and not pushy. Just glad to help if they could.

I was extremely satisfied with the service I received. Thank you, SERVPRO.

This is the second time in five years that we have utilized SERVPRO and they were wonderful especially accommodating our holiday party schedule so that we could still have the parties we scheduled.

Rick Nakkula was wonderful. He helped explain everything that was going to happen and what we needed to do.

Fast & fair. Awesome job.

Very satisfied with the work performed.

Professional, helpful, would highly recommend.

Outstanding job!

I really appreciate all Dan and Rick did for me.

The crew (Dan and Charlie) were great; fast, neat and caring with all our stuff.

Excellent service! Thank you very much!!

Rick was just great! Very knowledgeable, thorough and trustworthy. He and Dan made me feel I was making the best decisions. I would highly recommend them to anyone.

Sharon put company on FB. Great company. We will miss Rick and Dan being around. They were so honest and down to earth. Thank you!

We have NO recommendations to improve their performance because they were VERY professional. We are EXTREMELY satisfied with the drying, cleaning, boxing up our things and the demolition. Extra nice touch was the plastic with zipper so we could keep the rest of our home clean. Very nice, thank you.

Everything was handled with great care and professionalism. I was extremely pleased with all levels of service. Rick Nakkula and his team surpassed all our expectations! Great, great work. Cheers.

Rick made a horrible situation for us very pleasant. The team was courteous, professional, sympathetic and knowledgeable. I will recommend to anyone who needs these services.

I am writing this to let you know how pleased I was with the work your company did for me. They were willing to answer any questions I had and in a few hours had everything cleaned up and had taken away anything that was damaged. They were here every day after the clean-up to be sure the drying process was going as it should. They were very professional and helped a very stressed out lady relax. It was a pleasure working with you and I will recommend you to anyone who needs help like this.

Very punctual! Great company.

Felt like they were part of the family, they were compassionate about what we were going through. Rick's crew did a great job!

[SERVPRO was] very nice to work with!

SERVPRO did a great job, very courteous and very professional.

The SERVPRO team arrived within 30 minutes of being called. They had all their equipment - assessed the situation - knew what needed to be done and performed their tasks very efficiently. We were (are) very impressed with the work they have done.

The team was great!!!!

The team (specifically, Rob) was really concerned about our Christmas plans. They went beyond the call of duty.

Excellent service! And great cooperation!

I have worked in the claims and service area for 30+ years and have been extremely impressed with the service provided [by SERVPRO].

Rick and his whole crew were amazing to work with!

Nice work. [SERVPRO personnel were] pleasant, polite and professional. Thank you!

Awesome people. Extremely happy. Thanks! :-)

I was completely impressed and satisfied.

No suggestions for performance improvement everyone was totally professional.

Rick and his team were professional, polite and sympathetic to our situation. They came highly recommended and I wouldn't hesitate to recommend them myself.

I would strongly recommend your company. The men who took care of my house issues were courteous, skilled, helpful, and answered my many questions. In short, the team that worked at my place was great!

Keep up the good work! What a GREAT company. Thank you.

Everyone on staff was courteous and friendly. Thank you for all your help!

SERVPRO did an excellent job.

Keep doing what you are doing. Thank you for your promptness, professionalism and compassion.

SERVPRO was very informative and nice to work with.

I am a very satisfied customer and happy with the results.

We are very pleased with the work SERVPRO did. Thanks for your courtesy and kindness in this time of stress and loss.

All of you from SERVPRO did a very good job.

Keep up the good work! Rick was very helpful in my hour of need and I will always be very grateful

[SERVPRO was] very helpful, very efficient and answered all my questions.